Our prices reflect the unique craftsmanship that goes into each individual piece.

Each of our products is carefully crafted by hand in Caltagirone, a town known for its traditional ceramic production. These handmade processes make each piece unique and it is this individuality and attention to detail that creates the value of our products.

Our prices reflect not only the cost of materials or shipping from Sicily, but also the craftsmanship and artistic dedication that goes into each individual piece. This creates unique products that are not only functional, but also carry a story and soul.

We strive to process and assemble your order as quickly as possible.

We usually ship your order the next working day after receipt. However, please understand that the actual delivery time may vary depending on the destination.

Typically, you should expect delivery within 2-5 business days, depending on your location and shipping options. We work closely with our shipping partners to ensure your order reaches you safely and in a timely manner.

We take great care to ensure that your order is securely packaged and protected to avoid damage during shipping. Although we take careful precautions, in very rare cases a product may be damaged despite adequate protective material. In such a case, we want to assure you that we take your concerns seriously.

If you find that your product arrives damaged, you can complain about this via our contact form or directly by email to info@ceramiky.de . Please include your order number and a description of the damage. Once the situation has been clarified, we will be happy to offer you a replacement for the damaged product or a refund of the purchase price, depending on your preference. Your satisfaction is very important to us and we will do our best to resolve the problem and ensure that you receive flawless products from us.

Yes, of course we offer the possibility of creating guest gifts for special occasions such as a communion or wedding. We understand how important it is that your celebration is enriched with unique and personal gifts. To ensure that your individual guest gifts can be completed on time, we recommend that you request them at least 4-8 weeks in advance.

We are happy to discuss your specific requirements and create a bespoke quote. You can simply reach us via our contact form to request more information. We will respond promptly to your request and ensure that your guest gifts are ready in time for your celebration.

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No, we currently only operate our online shop. We do not currently have a physical store. However, we do not rule out the possibility of opening a physical store in the future.

However, our current focus is on offering our customers high-quality products through our online channel and providing them with a convenient and secure shopping experience.

Should any changes or new developments occur, we will inform our customers accordingly.

Bonbonnières are small containers or boxes that are often used as gifts or souvenirs on special occasions such as weddings, baptisms, communions or birthdays.

They are traditionally filled with sweets and are given to guests as a thank you for their participation and support. Bonbonnières can be made from various materials such as glass, porcelain, plastic, ceramic or paper and are often artistically decorated and personalized.

They are a loving gesture to express the host's joy and gratitude and to give guests a memory of the special occasion.

No, the ceramics are not made by us.

Instead, they come from Caltagirone, a town in Sicily, Italy, known for its long tradition of ceramic art. Each piece is lovingly handcrafted by skilled local artisans and bears the unique signature of this artistic community. So you can be sure that every ceramic in our shop is of the highest quality and carries the heritage and artistry of Caltagirone.